How Can You Get Negative Reviews Removed From Yelp?

How Can You Get Negative Reviews Removed From Yelp?

For a medical professional, online reputation management is key to attracting new patients and retaining existing ones. Patients these days are relying on online reviews more than ever. So it becomes crucial that your online reputation is high. Review sites such as Yelp, Vitals and Healthgrades have become the modern-day word-of-mouth and an easy source of online reviews for potential patients. Yelp is one of the most trusted review sites and typically appears on the first page whenever you search for a local medical practice on Google.

While most patients are going to write great feedback about your practice on review sites such as Yelp, you may come across a negative review from time to time. What happens when you receive a negative review on Yelp? Is it possible to remove a bad review?

Yelp allows its users to speak freely and will delete a review if it violates their content guidelines. So Yelp will only remove a negative review if it is inappropriate. Simply put, Yelp does not allow foul language, vulgarity, threats, hate speech, racism and other displays of partiality. If you feel the negative comment violates these guidelines, you can attempt to get it removed by reporting it to Yelp.

To report a negative review that you believe is in violation, you need to confirm that you are the owner of the Yelp business page. You will need to access the page using your Yelp login credentials. You will be able to report the review only after you are logged into your profile. You will need to give a few days to the Yelp moderators to evaluate the content you have reported, and you will be notified once a decision has been made. However, if Yelp decides to remove the review, they will inform the reviewer that the feedback has been deleted.

There are four ways to get negative reviews off Yelp:

Take the first step to protect your online reputation and request your Online Reputation Assessment.