Latest News

The number of patients using online reviews jumped 77% from 2014 to

  • Infographics

How to Recover Dissatisfied or Lost Patients

Your existing patients are the best revenue generators for your practice. Losing loyal patients can take a toll on your practice. Eventually, you will lose your referred patients and have a lower possibility of converting new patients into loyal ones. Though it is not possible to please all your patients, there are some common issues responsible for losing patients, such as quality of care, wait time, appointment scheduling, staff behavior, etc. Still, service recovery is easier than attracting new patients. So, identify the patients’ pain points and fix them before you lose them forever. Here are some ways to recover or win back your dissatisfied or lost patients:
How to Recover Dissatisfied or Lost Patients

Embed this infographic on your site..

<p><strong>Please include attribution to Resources with this graphic</strong><br><br><a href=""><img src="" alt="How to Recover Dissatisfied or Lost Patients"></a></p>

A Single Neglected Negative Review Can Damage Your Practice


Take the first step to protect your online reputation and request your Online Reputation Assessment.

Your assessment will include all of your patient online reviews (even some you may not be aware of) plus your Online Reputation Score.